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Frequently asked questions
A few FAQs and good things to know.
Will I be able to sync my fitness devices?
Yes, you will be able to connect and sync with either Apple Health (if using an iPhone) or Google Fit (if using an Android device). You can connect devices such as your Fit Bit, Apple Watch etc. with these Apps and then they will sync with Fit Rewards.
What is Charity of the Month?
Charity of the Month, is a cool way you can use your fitness to give back to the community.
It allows you to spend your Fit Tokens to make an impact in the community rather than getting rewards. The more you vote for the charities the bigger the donation pool will be and based on the split of votes, Fit Rewards will donate the pool to the selected charities.
How long does it take to claim a reward?
When you claim a reward, you will get an email from our team within 3 Business Days for you to receive your reward.
Who can join Fit Rewards?
To start with, Fit Rewards will only be available in New Zealand. However, we have plans in the near future to expand into other countries so please subscribe to our email list follow our journey.
What are Fit Tokens and how do I earn them?
Fit Tokens are our point-based system that you earn within our App. You can earn up to 150 Fit Tokens per day, with that being made up of 50 Fit Tokens from completing 6,000 steps, and 50 Fit Tokens per 30 minute workout (maximum of being rewarded for 2 workouts in a day).
If you complete a streak of earning Fit Tokens at least 4 times within a calendar week (Mon - Sun) then you can get bonus Tokens.